Diosella Snyder, popularly known as “Dunkin’ Dee,” is one of the nicest employees at the Dunkin’ Donuts locations in the Mayport neighborhood of Jacksonville, Florida.

Dee, who is now 80 years old, has been employed at the same Dunkin’ Donuts store for more than three decades.

Christina Leal, who owns the Dunkin’ Donuts located in Mayport, described her employee Dee as “like the heart of this restaurant.”

It is clear that Dee enjoys her position as a sales associate at the shop. If she hadn’t been, she wouldn’t have been able to endure for thirty years.

When there is a special event, Dee enjoys turning the shop into a holiday display; however, she hadn’t done so in a considerable amount of time for quite some time until she ran into a series of troubles last year.

At the beginning of 2021, Dee became infected with pandemic. During the period of her quarantine, she was performing yard work when she was struck by a tree branch. When her husband discovered her, she was unconscious and had fractured bones in her face.

The unfortunate events continued for Dee even after she was sent to the hospital, when it was discovered that she had approximately 40 fractured bones on the left side of her face in addition to broken shoulders.

As a result of all that happened, Dee has unpaid medical bills that total more than $10,000. Worse, she was forced to pay for them using a credit card with a very high interest rate, which she is presently having trouble paying off.

Dee also experienced issues in her place of residence. Her complete air conditioning equipment needs to be replaced after it was destroyed along with her roof. Her vehicle broke down as well.

“Right now, Mrs. Dee needs our aid!” Leal wrote on a GoFundMe page that she and the rest of the Dunkin’ Donuts employees had organized. \

“Despite the fact that she is 80 years old, she is still working very hard to assist our community! It is time to provide a helping hand to this lady who very literally puts her whole heart into each and every cup of coffee that she prepares!”

The Dunkin’ Donuts family wanted to do everything they could to assist Dee in working through these challenging financial circumstances.

“I had to one day just ask her, Miss Dee do you trust me and she said yes I trust you and I said do you trust me enough to give me your bank account information and she said yeah of course if you promise that you’re not going to give me any money,” Leal said.

When Dee learned of their work, she was overcome with emotion and couldn’t help but weep.

“I never believed they’d do this for me particularly my boss since she knows what I’m going through because we chat to each other all the time,” she said. “When I found out, I sobbed.”

It was simple for Leal; all that was involved was helping out a hard-working lady who was experiencing some financial difficulties.

“She’s served them for over 30 years, their coffee every single morning,” she added, “so I felt like we sort of owed it to her and her community owed it to her to be there for her in her terrible times that she was experiencing.”